Built for busy home service businesses

Stop managing

follow-ups. Let the system handle it.

OPN Systems sets up a simple follow-up system for home service businesses. We automatically text customers, reply through website chat, and request Google reviews after every job.

Built for busy local service teams that don’t have time to chase reviews or watch the inbox all day.

Snapshot of your reputation

Today: 4.2 ★ on Google, 78 reviews
In 90 days with OPN: 4.8 ★, 214 reviews

What we automate for you:
• Job-completion review requests
• Missed-call text replies
• Website chat responses

What OPN Systems does for you

One simple system for follow-ups, reviews, and replies

Designed for local service teams that live in the field, not in front of a computer. OPN Systems quietly handles the follow-up work you don’t have time for.

Smart text follow-ups

When someone calls, fills out a form, or sends a message, they get a fast, professional reply — even if you’re on a job. Conversations stay organized so you can respond when it matters.

Benefit: Fewer lost leads when you’re on a ladder, on a mower, or driving between jobs.

Website lead nurturing

A simple chat experience on your website collects visitor information and starts the conversation for you. When someone reaches out, their details are captured and sent directly to you for follow-up.

Benefit: Your site feels “always open” without paying someone to sit on live chat.

Review & reputation automation

After a job is completed, customers receive a simple request for honest feedback. You’re notified instantly when feedback comes in so you can respond quickly and professionally.

Benefit: Generate more consistent reviews, stay on top of customer sentiment, and strengthen your local presence — without manual follow-ups.

Who it’s for

Built for busy home service businesses

If most of your day is spent on job sites, in trucks, or managing crews, OPN Systems is designed for you—not for someone sitting in an office all day.

  • Landscapers and lawn care companies
  • Electricians and HVAC contractors
  • Junk removal and hauling services
  • Roofers and exterior contractors
  • Residential and commercial cleaners
  • Mobile auto detailers and car care
  • Other local service providers that rely on calls and referrals

Good fit if: you want more calls, jobs, and reviews, but don’t want to hire extra office staff or chase your team to “remember to ask for reviews.”

WHAT TO EXPECT AFTER SETUP

What changes once follow-up is automated

These are common changes teams see once follow-up and reviews are automated.

“We went from 61 Google reviews to 189 in about four months. Nothing else changed—we just finally started asking every customer automatically. Our average rating moved from 4.1 to 4.7 and we’re getting more calls from people who ‘found us on Google.’”

Sarah M. – Owner, Greenline Landscaping

“Before OPN, missed calls were a black hole. Now every missed call gets a text in under a minute and people actually reply. Our office manager isn’t rushing to call everyone back and we’re booking jobs that we used to lose to faster competitors.”

Jason R. – Owner, Rapid Electric Co.

“I’m not a tech person and didn’t want another system to babysit. Setup took a couple of calls and now it just runs. We’re at 4.9 stars with 300+ reviews and people mention our reviews all the time when they book junk removal.”

Linda K. – Owner, ClearOut Junk Services

On average, new customers see a noticeable lift in review volume within the first 60 days and a meaningful bump in rating within the first 90 days.

Ready to turn more completed jobs into consistent customer reviews?

Book a short call to see how OPN Systems would fit your process. No sales script—just a walk-through of what’s working for businesses like yours.